Hospital Management & Administration

Hospital Operations

Business Process Reengineering in Hospital

Hospital and Third Party Administrators

Hospital Quality

Performance Improvement in Hospitals
The Six Sigma Approach - 'doing things right, first time and every time'

Six Sigma is a set of practices originally developed by Motorola to systematically improve processes by eliminating defects. A defect is defined as nonconformity of a product or service to its specifications. The Six Sigma quality certification was established by the International Quality Federation in 1986, to judge the quality standards of an organization.

Hospital Accreditation

Accreditation of Hospitals

Worldwide, the Standardization of Healthcare Delivery System has become the focus. In India health care delivery system has remained largely fragmented and uncontrolled. The focus of accreditation is on continuous improvement in the organizational and clinical performance of health services, not just the achievement of a certificate or award or merely assuring compliance with minimum acceptable standards.

Definition
 “A self-assessment and external peer assessment process used by health care organizations to accurately assess their level of performance in relation to established standard and then to implement ways to continuously improve it”.